Chamber to Host Customer Service Workshop
Written by Dan Fischer on June 6, 2018
“Customer Service is the driving force in all of our businesses that can mean the difference between winning a sale and losing one”, said Tom Turnbull, president of the Chamber. “Customers today are pickier than ever and have more reach via social media, so it is imperative we keep them happy. Attend this workshop to learn more about how to win more and repeat sales.”
Among the subjects to be covered include tips to better serve your customer, how to win new customers with customer service, how to increase loyalty and repeat purchases and he importance of online customer service. Greg Lindberg of the Small Business Administration will conduct the workshop.
This is the one of a series of business workshops held in conjunction with the United States Small Business Administration and the Genesee County Chamber of Commerce. The workshops are open to all Chamber and non-Chamber businesses and their employees and will offer expert advice from experienced professionals designed to help small businesses succeed and grow.