COVID-19 Daily Update: April 21, 2020

Written by on April 21, 2020



April 21, 2020

New Cases

·         As of 2:00 p.m.

o   Genesee County received 3 new positive cases of COVID-19 for a total of 130 positive cases

§  Two positive cases reside in Batavia and one resides in Elba.

§  One individual is in their 20’s, one individual is in their 50’s, and one individual is in their 60’s.

§  2 of the positive individuals were on quarantine prior to becoming symptomatic.

§  6 of the previous positive cases have recovered and have been released from mandatory isolation.

§  3 of the total active positive cases are hospitalized.


o   Orleans County received 2 new positive cases of COVID-19 for a total of 58 positive cases

§  Two positive cases reside in Albion.

§  One individual is in their 30’s, one individual is in their 50’s.

§  2 of the previous positive cases has recovered and has been released from mandatory isolation

§  4 of the total active positive cases are hospitalized.


·         Orleans County has received word of one new death notification related to COVID-19.  The individual was over 65.  Our condolences to the family and friends of this individual during this difficult time.


·         Contact tracing has been initiated for all new cases.  Known contacts have already been placed under mandatory quarantine and will be swabbed if indicated (if symptoms become present).

·         Due to the current limited swabbing kits, there continue to be guidelines in place for primary care providers to order COVID-19 swabbing.  This is based upon screening for high risk categories.  Contact your primary care provider first to discuss symptoms and the ability to be swabbed.  For information about the community testing visit or call the NYS COVID-19 Hotline at 1-888-364-3065 for more information.  All individuals will be screened and must have an appointment.  The local health departments do not have a supply of swabs for the community, call your primary care provider or the community hotline.

·         If a person is identified as a contact, they will be notified by the County Health Department, quarantined and if warranted, swabbed if indicated.  Limited information is provided to the public in compliance with HIPAA regulations and out of the respect of those impacted by this virus.

·         When, and if, there is a situation where potential contact is made in a public location where contact tracing doesn’t have actual names of close contacts, we will send out a media announcement to help seek contacts.

·         If you are experiencing ANY COVID-19 related symptoms STAY HOME!  Do not go to work, do not go to the store, do not go anywhere, YOU are spreading the virus.  STAY HOME!

Click here to view the Genesee and Orleans County online map of confirmed cases


·         Because COVID-19 is circulating locally, we can’t stress enough how important social distancing is and that EVERYONE needs to take this seriously and stay home! It is your social and civic responsibility to protect yourselves and others.

o   If you must shop for essentials, such as food, necessary household supplies or prescriptions, shop solo!  Wear a face covering and wash or sanitize your hands frequently.

Mental Health

·         Everyone reacts differently to stressful situations and having to socially distance yourself from someone you love can be difficult. Below are resources that can help you connect to a professional that can help you through these challenging times:

o   Care + Crisis Helpline is available 24/7 at 585-283-5200 or text  ‘Talk’ to 741741

o   New Yorkers can call the COVID-19 Emotional Support Hotline at 1-844-863-9314 for mental health counseling

o   Head Space:  A mindfulness app called Headspace is offering some meditations to listen to for free to ease minds in such a stressful time. The app is free to download and includes meditations, sleep, and movement exercises to help with the varying emotions you may be feeling. The app does include in-app purchases.



·         The State Department of Health will begin to conduct a statewide antibody testing survey Monday, April 20th.  This is a limited randomized antibody testing, not diagnostic testing.  Locations do not include Genesee or Orleans Counties.  We will share any updates as they are made available.

·         New Yorkers who have recovered from COVID-19 are encouraged to donate blood. Here’s information on how to donate or for the American Red Cross Donation Program, click here.

·         An awareness campaign encouraging low-income New Yorkers to claim their Economic Impact Payments under the CARES Act.  Click here for more information.

·         The Governor has extended the Disaster Emergency through May 15, 2020.

·         Complaints regarding businesses are being referred to the State Department of Labor via online form or phone:  1-822-789-0470.

·         New York State on PAUSE: To assist local authorities with enforcement of these orders, the Governor established the New York State PAUSE Enforcement Assistance Task Force where individuals can file complaints regarding the operation of non-essential businesses or gatherings 24 hours a day, 7 days a week. Click here to file a complaint online. You may also call 1-833-789-0470. Businesses that are not in compliance with the Governor’s executive order may be penalized.


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