U.S. Customs and Border Protection suspend operations at Trusted Traveler Program enrollment centers

Written by on March 19, 2020

Press Release:

Operations suspended to help prevent spread of novel coronavirus

WASHINGTON — U.S. Customs and Border Protection will temporarily suspend operations at Trusted Traveler Program enrollment centers nationwide from March 19 until at least May 1, 2020. CBP is taking this precautionary measure to minimize the exposure of CBP personnel and the public to the novel coronavirus (COVID-19).

This temporary closure includes all public access Global Entry enrollment centers, NEXUS enrollment centers, SENTRI enrollment centers and FAST enrollment locations. Global Entry mobile enrollment events are also paused until further notice.

Conditionally-approved applicants who seek an enrollment center interview will need to reschedule after May 1. These applicants are encouraged to monitor their e-mail and Trusted Traveler Program accounts for further information. CBP will continue to monitor the situation in order to resume enrollment centers interviews as soon as possible.

CBP’s Enrollment on Arrival program will remain operational. Conditionally-approved Global Entry applicants will be able to complete the enrollment process when arriving on an international flight at any of the 60 airports that offer this program.

CBP’s highest priority is to ensure the health, safety and security of our workforce and the American people. CBP agents, officers and mission support personnel will continue to support the whole-of-government response to the COVID-19 outbreak.


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